Contact Earthform Studio

We’re here to help.

At EARTHFORM STUDIO, we are committed to providing a smooth and thoughtful shopping experience — from exploring our artwork to receiving your finished piece.

Whether you have questions about our collections, your order, shipping, or returns, our customer care team is happy to assist you.

Customer Support

Business Name:
Earthform Studio

Email:
support@earthformart.com

Phone:
+86 18150111278

WhatsApp:
Chat with us on WhatsApp

Business Hours (GMT+8):
Monday–Friday: 10:00–18:00
Saturday: 10:00–16:00
Sunday: Closed

Response Time:
We typically respond to emails within 24–48 business hours.

Please note that response times may be slightly longer during holidays, peak seasons, or periods of high inquiry volume.

Order Support

For order-related questions, please include:

• Your order number

• The email address used at checkout

• A brief description of your request

This helps us locate your order and provide assistance faster.

Common Questions

Before contacting us, you may also find helpful information in:

• Shipping Policy

• Return & Refund Policy

• FAQ

Thank you for choosing EARTHFORM STUDIO. We appreciate the opportunity to help you with your order.