Privacy policy

Last updated: July 12, 2026

EARTHFORM STUDIO ("we", "our", or "us") operates this website and online store, including all related content, products, features, services, and customer support channels (collectively, the "Services").

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, browse our products, place an order, communicate with us, or otherwise use our Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described below.

1. Who We Are

EARTHFORM STUDIO provides contemporary wall art prints and home décor products inspired by natural textures, geological forms, and sculptural landscapes.

Our products are produced on demand after an order is placed. This allows us to reduce waste and create each piece specifically for our customers.

For privacy-related questions, you may contact us at:

Email: support@earthformart.com

Business Entity:
Xiamen Huayue Zhumeng Trading Co., Ltd.
No. 3245, Gaoqi Community, Huli District,
Xiamen, 361001 Fujian, China

For applicable data protection laws, we act as the data controller responsible for processing your personal information.

2. Personal Information We Collect

When you use our Services, we may collect certain personal information depending on how you interact with our website.

Information You Provide Directly

This may include:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Order information

  • Payment information

  • Customer service communications

  • Product reviews or feedback

  • Account information if you create an account

Payment Information

Payments are securely processed through third-party payment providers.

We do not directly store complete payment card information, such as full credit card numbers or security codes.

Payment providers may collect and process payment-related information according to their own privacy policies.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website activity

  • Pages viewed

  • Products viewed

  • Shopping cart activity

  • Referral sources

  • Cookies and similar technologies

This information helps us improve website performance, security, and customer experience.

3. How We Collect Personal Information

We collect information from:

Directly From You

For example, when you:

  • Place an order

  • Create an account

  • Subscribe to emails

  • Contact customer support

  • Submit a review

Automatically Through Technology

We may collect information through:

  • Cookies

  • Analytics tools

  • Website tracking technologies

  • Shopify platform technologies

From Service Providers

We may receive information from trusted third-party providers that support our business operations, including:

  • Payment processors

  • Shipping providers

  • Website hosting providers

  • Analytics providers

  • Marketing platforms

4. How We Use Your Information

We use your personal information for the following purposes:

Order Processing and Fulfillment

We use your information to:

  • Process payments

  • Produce and fulfill your orders

  • Arrange shipping

  • Provide tracking information

  • Handle returns, refunds, and customer requests

Customer Support

We may use your information to:

  • Respond to inquiries

  • Provide assistance

  • Resolve order issues

  • Communicate important updates

Improve Our Services

We use information to:

  • Improve website functionality

  • Understand customer preferences

  • Develop new products

  • Enhance shopping experiences

Marketing Communications

With your consent where required, we may use your information to:

  • Send product updates

  • Share new collections

  • Provide promotional information

  • Send newsletters

You may unsubscribe from marketing emails at any time.

Security and Fraud Prevention

We may use information to:

  • Protect our website

  • Detect fraudulent transactions

  • Prevent unauthorized activity

  • Maintain platform security

5. Sharing Your Personal Information

We may share your information with trusted third parties only when necessary to operate our business.

These may include:

Shopify

Our online store is powered by Shopify, which provides ecommerce infrastructure, payment processing, security, and store management services.

Shopify may process personal information according to its own privacy practices.

Payment Providers

Payment information may be processed by secure payment providers.

Production and Fulfillment Partners

Because our products are made to order, we may share necessary information with production and fulfillment partners to manufacture and ship your products.

Information shared may include:

  • Customer name

  • Shipping address

  • Order details

Shipping Providers

We may share information with shipping companies to deliver your orders.

Legal Requirements

We may disclose information when required by:

  • Applicable laws

  • Government authorities

  • Legal proceedings

  • Fraud investigations

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember customer preferences

  • Maintain shopping cart functionality

  • Analyze website traffic

  • Improve website performance

  • Provide relevant advertising

You may control cookies through your browser settings.

Disabling cookies may affect certain website features.

7. Third-Party Links

Our website may contain links to third-party websites, including:

  • Payment services

  • Social media platforms

  • External resources

We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing their privacy policies before providing personal information.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions

  • Provide customer services

  • Maintain business records

  • Meet legal obligations

  • Resolve disputes

When information is no longer required, we will securely delete or anonymize it where appropriate.

9. International Data Transfers

Because we operate internationally, your personal information may be transferred, stored, or processed in countries outside your country of residence.

Where required by applicable laws, we use appropriate safeguards to protect your information during international transfers.

10. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information.

These may include:

Right to Access

You may request information about the personal data we hold about you.

Right to Correction

You may request correction of inaccurate information.

Right to Deletion

You may request deletion of your personal information where legally permitted.

Right to Withdraw Consent

You may withdraw consent for certain processing activities.

Right to Opt Out of Marketing

You may unsubscribe from promotional communications at any time.

To exercise these rights, please contact:

Email:
support@earthformart.com

We may need to verify your identity before processing your request.

11. Children's Privacy

Our Services are not intended for children under the age required by applicable laws.

We do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us and we will take appropriate steps to delete such information.

12. Data Security

We take reasonable measures to protect your personal information.

However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

Customers should also take reasonable steps to protect their account information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in our business practices

  • Legal requirements

  • Technology updates

The updated version will be posted on this page with a revised "Last updated" date.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

EARTHFORM STUDIO

Email:
support@earthformart.com

Business Address:

Xiamen Huayue Zhumeng Trading Co., Ltd.
No. 3245, Gaoqi Community, Huli District,
Xiamen, 361001 Fujian, China

© EARTHFORM STUDIO. All rights reserved.